Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

• "Agency" / "We" / "Us" means Linkage Loans Agency, a registered loan intermediary operating in Kenya.
• "Borrower" / "You" means any individual or corporate entity that submits an application for a logbook loan through Linkage Loans Agency.
• "Lender" means the licensed financial institution or credit provider that ultimately disburses the loan funds.
• "Logbook" means the official vehicle registration document (V5 / log book) issued by the National Transport and Safety Authority (NTSA) of Kenya.
• "Loan" means the amount of money advanced to the Borrower under a logbook loan agreement.
• "Loan Agreement" means the formal written contract signed between the Borrower and the Lender detailing all loan terms.
• "Principal" means the original loan amount disbursed, before interest or charges.
• "Interest" means the monthly flat interest rate charge applied to the Principal, as agreed in the Loan Agreement. Interest is separate from other applicable fees and charges which are disclosed in the Loan Agreement.

2. Nature of Service

Linkage Loans Agency acts as a loan intermediary and referral agent. We connect prospective Borrowers with licensed credit providers. We do not ourselves lend money. The actual loan is provided by a licensed Lender, and the legal relationship for lending is between you and that Lender.

By submitting an application through our website or WhatsApp channel, you authorise us to process your information and share it with our partner Lenders for the purpose of evaluating your loan request.

3. Eligibility

To be eligible for a logbook loan through Linkage Loans Agency, you must:

• Be a Kenyan citizen or a legal resident of Kenya aged 18 years or above.
• Be the registered owner of the vehicle whose logbook is being used as security.
• Hold a valid National ID or Passport and KRA PIN.
• Provide proof of income or ability to repay (bank statements, M-Pesa statements, or payslips).
• Ensure the vehicle is free of any existing financial encumbrance unless a buyoff arrangement is agreed.

Corporate applicants must additionally provide a valid Certificate of Incorporation and directorship details.

4. Loan Terms

4.1 Loan Amount

The loan amount is determined by the professional valuation of your vehicle and shall not exceed 70% of the vehicle's forced sale value, up to a maximum of Ksh 7,000,000.

4.2 Interest Rate

The monthly interest rate is 4% per month, applied as a flat interest rate on the original Principal amount. This rate is fixed for the duration of the Loan and will not change after the Loan Agreement is signed.

Example: A loan of Ksh 500,000 over 12 months incurs monthly interest of Ksh 20,000 (Ksh 240,000 total interest), resulting in a monthly repayment of Ksh 60,000 and a total repayment of Ksh 740,000. Note that other applicable charges (including valuation fees and processing fees) are separate from this interest calculation and will be disclosed in writing before the Loan Agreement is executed.

4.3 Repayment Period

Repayment periods range from 1 month to 24 months, as agreed in the Loan Agreement. Monthly repayments are due on the same date each month as specified in the Loan Agreement.

4.4 Disbursement

Upon approval and execution of the Loan Agreement, funds are disbursed directly to the Borrower's designated bank account. Target disbursement is within 4 working days of successful vehicle valuation and document verification.

5. Security (Logbook)

As security for the loan, the Borrower transfers interest in the vehicle to the Lender for the duration of the loan. The Lender will hold the original logbook during this period. The Borrower retains full possession and use of the vehicle.

The Borrower must not, during the loan period:

• Sell, transfer, or otherwise dispose of the vehicle.
• Use the vehicle as security for any other financial obligation.
• Remove the vehicle from Kenya without prior written consent from the Lender.
• Modify the vehicle in any way that materially reduces its value.

The Borrower must maintain valid comprehensive insurance on the vehicle for the loan duration and provide proof of insurance upon request.

6. Default and Consequences

You will be considered in default if:

• You fail to make a monthly repayment by the due date.
• You breach any material term of the Loan Agreement.
• You are declared bankrupt or enter into insolvency proceedings.
• You attempt to sell, transfer, or encumber the vehicle without authorisation.

In the event of default, the Lender may:

• Charge a late payment penalty as specified in the Loan Agreement.
• Report the default to the Credit Reference Bureau (CRB).
• Initiate recovery proceedings, including repossession of the vehicle, after providing required statutory notice.

We encourage all Borrowers experiencing repayment difficulties to contact us immediately so that a repayment arrangement can be explored before any enforcement action is taken.

7. Early Repayment

You may repay the outstanding loan balance in full at any time before the scheduled end date. No prepayment penalty will be applied. However, interest already paid for completed months is non-refundable. Early repayment must be confirmed in writing and will result in the return of your logbook within 4 working days of full settlement.

8. Fees and Charges

All fees applicable to your loan — including any valuation fee, processing fee, or legal documentation charges — will be disclosed in writing before you sign the Loan Agreement. No fee will be deducted from the loan disbursement without your prior knowledge and consent. There are no hidden charges.

9. Privacy and Data Use

We collect and process your personal and financial information solely to evaluate your loan application and facilitate the loan agreement. Your information may be shared with our Lender partners, the NTSA (to verify logbook details), and the CRB where required by law. Please refer to our Privacy Policy for full details of how we handle your data.

10. Limitation of Liability

Linkage Loans Agency acts as an intermediary only. We are not liable for the actions or omissions of any Lender, including any failure to disburse funds or any enforcement action taken by the Lender. Our liability to you in all circumstances is limited to the fees (if any) you have paid to us directly.

11. Amendments

We reserve the right to update these Terms & Conditions at any time. The updated version will be posted on this website with a revised "Last updated" date. Continued use of our services after such changes constitutes acceptance of the new terms. We recommend reviewing this page periodically.

12. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of Kenya. Any dispute arising from these terms or from a loan facilitated through Linkage Loans Agency shall be referred first to mediation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.

13. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

• Phone / WhatsApp: +254 794 795 290
• Email: info@linkageloans.co.ke
• Location: Nairobi, Kenya